This procedure can be used in either SimCity 3000 or SimCity 3000 Unlimited.
This update addresses the "Game Stops Responding (Hangs) or Quits Unexpectedly When Introductory Video Clip Is Played" issue in Windows XP, and is discussed in Microsoft Knowledge Base (KB) Article 327979. Download now to prevent your computer from not responding during video playback
Hope this helps!
Richard...